P2P Administrator Agent in Lagunilla, Heredia at Curtiss-Wright

Date Posted: 11/4/2020

Job Snapshot

Job Description

Position Summary:
This position interacts with all levels of the organization across multiple locations and is responsible for managing all aspects of the P2P program, including set-up of users and management of all exceptions. Responsible for monitoring internal controls that support P2P, as well as training users on the use of the tool. Provides support for the development, implementation, and maintenance of P2P policies, procedures and metrics.
Skills and Abilities:

  • 1-2 years of experience in Purchasing or Accounts Payable preferred

  • Strong customer service skills

  • Strong team and inter-personal skills

  • Strong conflict resolution skills

  • Strong analytical and decision making skills

  • Strong organizational skills and attention to detail

  • Demonstrated problem solving skills

  • Team orientation and ability to multitask in a fast-paced environment

  • Confidentiality and sense of urgency essential for success
Position Responsibilities:

  • The P2P Help Desk Administrator shall support to the Purchasing and Accounts Payable departments within Curtiss Wright that has responsibility for leading and managing all Purchasing and Payables activities across the company

  • Principal responsibility is to provide first level functional and system support to CW Zycus users and external suppliers so that requisitioning/purchasing transactions and supplier payments can be executed and processed in an efficient and timely manner

  • Ensure that the purchase of goods and services are executed in accordance with purchasing and finance policies and procedures

  • Provide a professional and measureable end-to-end Procure to Pay (P2P) help desk service for both Internal and External Customers with a focus on customer service and first-time issue resolution.

  • Have a working knowledge of Accounts Payable processes including e-invoicing solutions to provide first line support for external customers with invoice queries

  • Process requests to add new suppliers on Zycus by checking the requirement against existing providers and if required performing the appropriate D&B/ Denied party screening, and export, import and trade compliance reviews

  • Support Internal and External Customers on all matters relating to purchase order and expenses processing

  • Monitor outbound purchase orders and ensure any failures are resolved in a timely manner

  • Set up and maintain supplier catalogs

  • Confirm master data exchanges between Zycus and the CW Middleware for users, suppliers, BU's, Cost Centers, accounts, etc.

  • Utilize the P2P help-desk application so that all internal and external inquiries are logged and tracked on the system until they are satisfactorily resolved

  • Work closely with IT and Zycus to test solutions to logged problems

  • Work with Accounts Payable staff regarding invoice and payment queries

  • Monitor employee termination reports to ensure timely close of all Zycus related accounts

  • Provide reporting and analysis for executive level distribution

  • Create and distribute internal spend and metric reports, provide ad-hoc reports as needed

  • Special projects and miscellaneous duties as needed
Minimum Education Requirements:

  • Experience with continues improvement methodology such as LEAN / Six Sigma.

  • English written and spoken skills of B2.

  • Bachelor degree of business administration, accounting and industrial engineer.
This job description indicates the general nature and level of work expected of an incumbent. It is not designed to cover or contain a complete listing of activities, duties or responsibilities. An Incumbent may be asked to perform other duties as required.


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