Quality Control Manager en Phoenix a Curtiss-Wright

Fecha de publicación: 11/28/2021

Resumen de la oferta

Descripción del empleo

Curtiss-Wright Surface Technologies ("CWST") is the group name for the collective technical services provided by the legacy companies of Metal Improvement Company("MIC"), E/M Coating Services, Everlube Products, FW Gartner Thermal Spraying, Para Tech Coating, Component Coating & Repair Services, Bolt's Metallizing and IMR Test Labs.

CWST is a Division of Curtiss-Wright Corporation, a global innovative company that delivers highly engineered, critical function products and services to the commercial, industrial, defense and energy markets.

Curtiss-Wright invests in the development, recruitment, and retention of critical skills as part of its model for business success. We offer a competitive wage, a comprehensive benefits package including medical and prescription drug coverage, dental benefits, life and disability insurance, 401k retirement, tuition reimbursement, and paid vacation/holidays.

Quality Control Manager

The Quality Control Manager is responsible to the Business Unit Manager and the Corporate Quality Department. This role oversees the inspection and testing of materials, parts, and products to ensure the adherence to the established standards of strength, quality, and endurance. The Quality Control Manager is responsible for ensuring that the quality system is established, implemented, and maintained in accordance with NADCAP AC7117, FAA FAR 145, ISO9001, and AS9100 international standards. This role will also report on the performance of the quality system for management review and as a basis for improvement to the quality system. They will also act as focal for inter plant communication and plan development, assuring a cohesive approach to meeting its and its customers' quality system requirements. Additionally, the Quality Manager is responsible for, and has the authority of, directing, planning and promoting the details of inspection methods and procedures used by the division in complying with the quality system and all applicable customer requirements. The Quality Control Manager has the authority, organizational freedom and unrestricted access to the Business Unit Manager and Corporate Quality department to resolve matters associated with process or product quality. This role will also supervise the Quality department personnel.

Location: Phoenix, AZ

Your Challenge:

  • Ensure that processes needed for the Quality Management System (QMS) are established, implemented and maintained to current requirements
  • Ensure site's NADCAP AC7117 compliance and accreditation
  • Ensure site's ISO9001 and AS9100 compliance
  • Ensure site's FAA FAR 145 compliance
  • Will be the management representative for all internal and external audits
  • Will be the site's customer liaison for quality
  • Provide supervision and training of Quality department personnel and oversee day-to-day operations of the Quality department
  • Responsible for developing and facilitating a cohesive team environment
  • Develops a cooperative, professional relationship with manufacturing management in order to facilitate and coordinate functions and operations between the departments and to establish responsibilities, procedures and criteria for attaining quality and manufacturing objectives.
  • Will be in charge of implementing quality system changes and the collection of data necessary for the quality system
  • Lead management review meetings
  • Develop, collect, and report performance metrics and corrective action status as needed to senior management
  • Lead and monitor CAR (Corrective Action Request) and Root Cause Corrective Action (RCCA) activities for systemic issues, and to ensure robust product and process improvements.
  • Plan, lead and measure process and voice of customer performance and quality system effectiveness and adjust in strategy and/or procedures as necessary
  • Creates and maintains the process instructions for the shop floor
  • Responsible for operating mechanical and electrical test equipment to check apparatus for conformance to standard requirements; responsible for calibration of all active monitoring and measuring equipment
  • Responsible for the maintenance of customer specifications, drawings, and inspection records
  • Formulates quality control objectives for the facility, e.g. defect reduction and operator certification for specified quality tasks and coordinates the objectives with production management and manufacturing procedures to maximize product reliability and minimize costs associated with rework, scrap and internal/external escapes
  • Investigates and responds to customer complaints regarding quality. This may entail technical responses to written claims and complaints, on-site visits to customer facilities, negotiation with customer quality representatives and/or reporting process capability and out-of-scope issues to interested customer service and program management personnel

Your Expertise:

  • Bachelor's degree required
  • 7-10 years' of experience in aerospace Quality with minimum of 3 years' experience in a management capacity
  • Experience in recognized process (NADCAP) and quality (ISO9001/AS9100) systems
  • Experience with FAA repair station FAR 145 requirements
  • Excellent interpersonal and customer interfacing abilities, and ability to positively influence others
  • Ability to work well under pressure and manage difficult situations
  • Ability to quickly understand, identify, and correct non-conforming material
  • Experience with Statistical Process Control required
  • Experience with Lean Manufacturing preferred
  • Working knowledge of mechanical inspection methods and tools including ability to read and understand manufacturing routers, instructions, and drawings including
  • Experience with training and building strong work teams that require minimal management oversight using good delegation skills and understand participative decision-making
  • Trained quality systems auditor highly preferred
  • Strong oral and written communication skills with knowledge of MS Office
  • Perform a variety of tasks with a wide degree of creativity and latitude

This position may require exposure to information which is subject to US export control regulations, i.e. the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). All applicants must be U.S. persons within the meaning of U.S. regulations.


Curtiss-Wright values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.