Inside Sales Specialist - Lansing - Curtiss-Wright

Publiée le: 11/21/2021

Résumé de l'offre

Description de l'offre

Curtiss-Wright Surface Technologies ("CWST") is the group name for the collective technical services provided by the legacy companies of Metal Improvement Company("MIC"), E/M Coating Services, Everlube Products, FW Gartner Thermal Spraying, Para Tech Coating, Component Coating & Repair Services, Bolt's Metallizing and IMR Test Labs.
CWST is a Division of Curtiss-Wright Corporation, a global innovative company that delivers highly engineered, critical function products and services to the commercial, industrial, defense and energy markets.

Curtiss-Wright invests in the development, recruitment, and retention of critical skills as part of its model for business success. We offer a competitive wage, a comprehensive benefits package including medical and prescription drug coverage, dental benefits, life and disability insurance, 401k retirement, tuition reimbursement, and paid vacation/holidays.

Inside Sales Specialist

Responsible for working with existing and potential clients to create test programs that best fulfill customer testing needs. Develop accurate quotations for clients and follow-up to be sure that work comes through. Act as a customer liaison and advocate with laboratory staff as necessary, keeping IMR's frontline approach to customer service uppermost in mind.

Location: Lansing, NY

Your Challenge:

  • Work with clients to accurately determine requirements.
  • Assess IMR resources for meeting customer needs, and describe a preliminary summary of the work that will be required.
  • Work with appropriate manager, scientist or engineer to develop test plan and price accordingly
  • Create quotation and proposal and transmit to client.
  • Perform regular follow up on quotes to maximize quote success rate
  • Work with staff to define solutions to customer inquiries for testing.
  • Develop close relationships with clients.
  • Establish reputation as a go-to resource for customers.
  • Exercise tact, judgment and courtesy to present ideas, convince others and obtain concurrence as needed.

Your Expertise: 

  • Associates degree in technical field, or relevant industry experience in technical discipline and/or customer service or sales.
  • Three to five (3-5) years of experience selling laboratory services or related products or services.
  • Demonstrated ability to establish and maintain collaborative relationships.
  • Demonstrated proficiency in Microsoft Office software, including Excel, Word, and PowerPoint.
  • Proficiency or demonstrated ability to learn Matware.

This position may require exposure to information which is subject to US export control regulations, i.e. the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). All applicants must be U.S. persons within the meaning of U.S. regulations.

Curtiss-Wright values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.