Inside Sales - Edmonton - Curtiss-Wright

Publiée le: 1/2/2022

Résumé de l'offre

Description de l'offre

As part of Curtiss-Wright's Valve Division, Dyna-Flo is a control valves manufacturing business that services many of the world's most critical markets. As a recognized leader within the Petrochemical, Chemical, Oil & Gas, Refining, Dyna-Flo offers a diverse product portfolio of Control Valves.

Curtiss-Wright invests in the development, recruitment, and retention of critical skills as part of its model for business success. We offer a competitive wage, a comprehensive benefit package, RRSP, tuition reimbursement, and paid vacation/holidays.

Inside Sales Specialist

The Inside Sales Specialist will be responsible for support representative accounts as well as oversee all aspects of the inside sales team functions. Serve as a Representative dealing with internal and external customers including factories and vendors on day-to-day business matters. Responsibilities include reviewing and processing requests for quotations, diagnosing customer's needs, selecting products including product conversions, interpreting engineering specifications, sizing valves and instruments, troubleshooting, determining materials needed on projects, obtaining bids from vendors and/or contractors, writing and submitting final quotations in accordance with established guidelines, processing purchase orders, coordinating assembly and/or repair of products with production, ensuring timely execution of order, and ensuring payment is collected for products and services rendered.

Location: Edmonton, AB

Your Challenge:

  • Responds to customer needs in a quick and effective manner. Cultivate culture of outstanding customer service. Handle and resolves escalated calls. Monitors and follows up with quotes as required.
  • Performs and provides assistance to all areas of the department and to customers related to quoting, order entry, scheduling, and product sizing and selection
  • Coordinates activities between Customer Service Reps and operational areas within the company (eg. Material, engineering, manufacturing, quality, shipping, etc.) and provides direction and guidance.
  • Research problems and solutions including but not limited to customer's needs, factory issues, production and scheduling needs, and Terms and Conditions issues.
  • Provides support to Sr. Management on various work initiatives.

Your Expertise:

  • High School diploma or GED required
  • 2-3 years of experience as an Inside Sales Specialist
  • Experience in the Valve manufacturing industry is preferred

This position may require exposure to information which is subject to US export control regulations such as the International Traffic in Arms Regulations (ITAR). All applicants must meet eligibility requirements of the ITAR and of the Controlled Goods Directorate (CDG) and/or a Canadian government security clearance.

Curtiss-Wright values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.